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FAQS

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How can a pension plan benefit you in terms of taxation?
What’s the difference between a Pension Plan and an Insured Pension Plan?
When can I collect my contributions?
How can you cash in your pension plan?
How to plan your contributions?
How can I check the capital sums and covers of my insurance?
How can I cancel my insurance?
Can I change the death beneficiaries of my Savings Plan?
How can I know what my Savings Plan’s performance is for the next quarter or semester?
What’s unit-linked insurance?
Can I change the death beneficiaries of my multi-investment plan?
What happens when a multi-investment issue reaches maturity?
Can I make extraordinary contributions to my Future Savings plan whenever I want?
If I don’t want my beneficiary to eventually receive the capital sum from my Future Savings plan, can I get it back?
What happens on the maturity date of my Future Savings contract?
What would be involved in redeeming an annuity in the forms in which redemption is permitted?
How can I find out which annuity is best for me?
What will happen if I live for less time than indicated in my life expectancy prediction?
What will happen if I am lucky enough to live a much longer-than-expected life?
Is it possible to redeem a life annuity?
How is the price of my insurance calculated?
What’s funeral insurance and what does it cover?
What’s the difference between periodic premium insurance and periodic premiums for funeral insurance?
How much does a funeral service cost?
Can I pay for my funeral insurance in instalments?
What does legal assistance in a funeral insurance policy cover?
How do I report a death?
What’s the difference between life and funeral insurance?
Can balances accumulated in an employer plan be transferred by a beneficiary?
Is it possible to contribute to both an employer pension plan and an individual pension plan?
Which employees should be offered an employer pension plan?
Is participation by an employee in an employer pension plan compulsory or voluntary?
Is there a minimum company contribution to employer pension plans?
Can balances accumulated in an employer plan be transferred by an employee?
What advantages does a jointly sponsored plan offer an SME?
In which cases can money be withdrawn early?
How can I submit a complaint or claim?
Who can submit a complaint?
Where should I send my complaint to?
Which companies are subject to this procedure?
How are complaints handled?
What happens if I am diagnosed with cancer shortly after taking out life insurance?
Can I take out a life insurance policy knowing that I suffer from a degenerative disease?
Can I change my life insurance policy’s beneficiary?
How do I find out if a relative of mine had life insurance?
What does Life Care Woman life insurance include?
What life insurance exclusions are there?
How do I report a life insurance claim?
What’s life insurance for?
What happens if the insured commits suicide?
Can I choose any doctor I want through my health insurance?
How does dental insurance help me prevent problems?
Does the childbirth cover include private hospitals?
Can I take out health insurance if I have an illness?
Can I use my health insurance outside Spain?
What’s a health insurance waiting period?
What does dental insurance include?
What does health insurance include?
Does dental insurance have waiting periods or exemptions for pre-existing conditions?
What’s a health insurance copay?
What are the different ways of paying for health insurance?
What’s Building?
What’s Content?
How do I report a loss under my Shops insurance?
What’s Building?
Can I insure my jewellery?
Can I make changes to my home insurance policy?
What’s Content?
Can I pay for my home insurance in instalments?
Is damage caused by extreme weather events included in home insurance?
What does the Handyman service include?
Can I add something new I have bought (e.g. a television set) to my home insurance policy?
How do I report a claim for my Payment insurance?
How do I report a home insurance claim?
What’s the calculation of my home insurance premium based on?
Do I have the right to withdraw from my loan or mortgage insurance contract?
Is it compulsory to have life insurance when you have a mortgage?
Is it compulsory to have home insurance?
Is fire insurance compulsory?
Is payment protection insurance compulsory?
If I have an accident, can I take my car to any repair garage?
What should I do in the event of glass breakage?
How do I make a car insurance claim?
Is it possible to include more than one driver in the policy?
What documents do I need to have with me in the car?
Have you experienced an incident and want to file a report (or to ask whether your insurance covers it)?:
In what languages is support provided?
Who can access and register to this channel?
How can I know that the WhatsApp account I contact is really from your company?
What happens if I change phones?
How much does it cost to use WhatsApp?
Will my channel automatically terminate if all of my policies have been cancelled?
Can I unsubscribe at any time?
Do you want to cancel your policy?
Is there a contribution limit for the Flexible Group Retirement Plan?
What happens if the employee needs to redeem his or her Flexible Group Retirement Plan due to an exceptional liquidity situation (unemployment/long-term illness)?
Who can take out Sabadell Flex Company?
How does flexible remuneration affect employees’ salaries?
What’s flexible remuneration?
Which employees are eligible for participation in Sabadell Flex Company?
How does flexible remuneration affect employees’ social security contribution bases?
What’s Sabadell Flex Company?
What advantages does Sabadell Flex Company offer companies?
How are benefits in a group pension plan (GPP) taxed?
What benefits does a group pension plan offer?
How can an employee collect benefits from a group retirement plan (GRP)?
What contingencies are covered by a group retirement plan?
What happens in regards to a group retirement plan (GRP) in the event of employment termination?
In the event of death, is an additional capital sum available in addition to the contract balance from a group retirement plan?
How are contributions to a group retirement plan taxed?
What’s a group pension plan?
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BanSabadell Seguros Generales, Sociedad Anónima de Seguros y Reaseguros con NIF A-64194590 y domicilio social en la calle Isabel Colbrand 22 28050 Madrid. Inscrita en el Registro Mercantil de Madrid y en el Reg. de Entidades Aseguradoras de la DGSyFP con clave C-0767.

BanSabadell Vida, Sociedad Anónima de Seguros y Reaseguros, con NIF A08371908 y domicilio social en la calle Isabel Colbrand, n.º 22, 28050, Madrid. Inscrita en el Registro Mercantil de Madrid y en el Registro de Entidades Aseguradoras de la DGSyFP, con la clave C-0557. 

BanSabadell Pensiones E.G.F.P., S.A., con NIF A58581331 y domicilio social en la calle Isabel Colbrand, 22, 28050 Madrid. Inscrita en el R.M. de Madrid, y en el Reg. de Entidades Gestoras de Fondos de Pensiones de la DGSyFP, con la clave G-0085.

BanSabadell Mediación, Operador de Banca-Seguros Vinculado del Grupo Banco Sabadell, S.A., NIF. A-03424223, sita en Avenida Óscar Esplá, 37, 03007 Alicante, inscrita en el R.M. de Alicante,   y en el Registro administrativo de distribuidores de seguros y reaseguros  de la DGSyFP con clave nº OV-0004, teniendo suscrito un seguro de responsabilidad civil conforme a lo dispuesto en la normativa de  distribución de seguros y reaseguros privados vigente en cada momento.