Home insurance
Health insurance
Car insurance
Lifecare insurance
Savings and pensions
Funeral insurance
Payment protection

More accessible than ever

What can you do via this channel?

  • Resolving doubts about your policy If you have doubts about any cover or clause in your insurance policy, or you want to know whether you’re covered for something in particular, just send us a message! 
  • Learn about your policy’s details and request duplicates You can chat with us about the capital sums and covers you’ve taken out and learn more about your policy’s details.
  • Make modifications or changes to your insurance If you need to check whether the terms of your policy still suit you, we can figure this out via chat. 
  • Receive prevention information and alerts We want to share advice that will help you prevent incidents, give you tips for saving money and let you know about legal changes to your insurance that may affect you.

Steps to contact us via this channel

Registration can only be carried out by the person named as the policyholder.

  • 01
    Enter the conversation

    Click on the Start a chat button or send a message to 650 704 746

  • 02
    Have your ID card ready

    If you’re contacting us for the first time, you’ll need to register and accept the channel’s terms and conditions. This step enables us to make the necessary security verifications.

  • 03
    Check the data entered

    Check to ensure that the information you’ve given us is correct, and that only you will be able to access this service securely.

  • 04
    Do not hesitate to contact us

    After registering you can contact us directly via WhatsApp at any time. Already having us in your contacts means we can be there whenever you need us. 

faqs

Have any other questions?

How can I know that the WhatsApp account I contact is really from your company?

By viewing the information in the company profile. Official accounts have a green verification symbol next to the company name which means that WhatsApp has determined that the account belongs to an authentic and recognised brand.

How much does it cost to use WhatsApp?

It’s free of charge! There’s no cost to use WhatsApp as a contact channel to view and manage your policies. And it’s easy too. Just send a message to our number +34 650 704 746 from your WhatsApp account (you can do it from your mobile phone, tablet or PC). Remember that you can write to us at any time, although we will respond to you during our opening hours.

Have you experienced an incident and want to file a report (or to ask whether your insurance covers it)?:

In this case, you should contact the claims department directly so that they can assess the case and open a claim file. The phone numbers are: 

  • Home Protection: 93 416 50 75
  • Blink Home: 933 661 278
  • Blink Auto: 933 661 278
In what languages is support provided?

For the time being, our services via this channel are available in Spanish and Catalan. 

Can I unsubscribe at any time?

Yes, you can ask to be excluded from the channel. Send us a message with this request and we will duly process it. If you want to use the channel again in the future, you will have to reregister.

BanSabadell Seguros Generales, Sociedad Anónima de Seguros y Reaseguros, holder of Tax ID No. A-64194590, with registered office at Calle Isabel Colbrand 22, 28050 Madrid. Registered in the Madrid Companies Register and in the Insurance Entities Register of the Directorate-General of Insurance and Pension Funds (DGSFP) under code C-0767.

BanSabadell Mediación, Operador de Banca-Seguros Vinculado del Grupo Banco Sabadell, S.A., holder of Tax ID No. A-03424223, with registered office at Avenida Óscar Esplá, 37, 03007 in Alicante, and registered in the Alicante Companies Register and in the Administrative Register of Insurance and Reinsurance Distributors of the Directorate-General of Insurance and Pension Funds (DGSFP) under code OV-0004, having taken out a liability insurance policy pursuant to prevailing regulations on private insurance and reinsurance distribution.