Home insurance
Health insurance
Car insurance
Lifecare insurance
Savings and pensions
Funeral insurance
Payment protection

Advantages of our service

Requesting IT Support will only take 5 minutes.

  • 01
    Register here

    Click on this website and enter your information to register.

  • 02
    Have your ID ready

    It will be necessary to register and identify yourself in the system.

  • 03
    Do you have more than one policy?

    If you have more than one policy, enjoy broader protection for your devices.

What does IT Support include?

Our service is designed to support you at all times and resolve any digital problem. It includes:

  • Complete digital security: includes free antivirus and vulnerability analysis for networks and devices.
  • Data management: secure cloud storage and recovery of lost or damaged information.
  • Unlimited 24/7 support: continuous technical assistance to resolve issues with devices, apps, the internet, and social media.
  • Comprehensive online protection: parental controls, digital reputation management, device location, and measures against cyberbullying.
FAQS

Do you have more questions?

Is it compulsory to have home insurance?

No. The law only requires people to have certain types of insurance such as car insurance. It’s true that if you have a mortgage, it’s necessary to take out fire insurance. In many cases, home insurance is also required if there is a rental contract.

Is fire insurance compulsory?

Yes. If you have a mortgage, you are required to have at least fire insurance for the property. 

For more information, click here.

How do I report a home insurance claim?

Click here to find out everything you need to know to report a home claim.

You can contact the company to report a claim using the phone number stated on your policy:

If you have a Home Protection policy: 93 416 50 75

If you have a Blink Home policy: 933 661 278

Remember that the claims helpline is available 24/7/365.

Is damage caused by extreme weather events included in home insurance?

Home Protection

If your home sustains either interior or exterior damage caused by wind (gusts of more than 75km/h), rain (more than 40l/m2 per hour), hail (including hailstones) or snow, it will be protected.

Blink Home

If your home sustains either interior or exterior damage caused by wind (gusts of 96-120 km/h), rain (more than 40l/m2 per hour), hail (including hailstones) or snow, it will be protected.

Can I add something new I have bought (e.g. a television set) to my home insurance policy?

You can always make a change to your policy’s covers.

If you have taken out a home insurance policy with us, contact your personal advisor through your branch.

Are you familiar with our Energy Efficiency service?

Discover everything our Energy Efficiency service can do for you.

I’m interested

The IT support and energy efficiency service is offered by Always On Systems Hispania, S.L. to BanSabadell Seguros Generales home insurance customers. Services are subject to the provider's terms and conditions. BanSabadell Seguros Generales reserves the right to modify or cancel the service agreement with Always On Systems Hispania, S.L.

These services are associated with the following products: Sabadell Seguros Hogar, Sabadell Seguros Hogar Plus, Sabadell Seguros Hogar Premium, Sabadell Seguros Zenit Hogar, Sabadell Seguros Zenit Hogar Plus, and Sabadell Seguros Zenit Hogar Premium. All of these are insurance policies offered by BanSabadell Seguros Generales, Sociedad Anónima de Seguros y Reaseguros, with Tax Identification Number (NIF) A-64194590 and registered office at Calle Isabel Colbrand, 22, 28050 Madrid, Spain. The company is registered in the Mercantile Registry of Madrid and in the Registry of Insurance Companies of the DGSyFP (Directorate General of Insurance and Pension Funds) under code C-0767.

These insurance policies are brokered by BanSabadell Mediación, a Tied Insurance Agent of the Banco Sabadell Group, S.A., with Tax Identification Number (NIF) A-03424223, and registered office at Avenida Óscar Esplá, 37, 03007 Alicante, Spain. BanSabadell Mediación is registered in the Mercantile Registry of Alicante and in the Administrative Registry of Insurance and Reinsurance Distributors of the DGSyFP under code OV-0004, and holds civil liability insurance in accordance with current regulations on the distribution of private insurance and reinsurance. More information is available at: www.bancsabadell.com/bsmediacion